Returns & Exchanges

At Blackbird Mountain Guides, we want you to be fully satisfied with your high-performance apparel. If your gear doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.